Receptionist, M/F
Reporting to the Assistant Director and the Operations Director, your main responsibilities will include:
- Contact with clients
- Carry out check-in and check-out
- Room Allocation
- Payment management
- Complaints/suggestions management
-
Managing a reception at busy times and during the night
-
Problem management
- Answering questions about the city (places to visit, restaurants, transport, etc.) and any other questions that may arise before, during and after your stay.
Location:
Praça da Batalha 32, 4000-101 Porto
Profile:
- At least 1 year’s professional experience in the same or similar roles
- Good communicator with a flair for customer service
Enjoy working as part of a team - Good knowledge of English and French (mandatory), with other foreign languages an asset (preferable)
- Dynamic
- Stress resistant
- Good emotional management
- Careful presentation
What do we offer?
- Initial training
- Employment contract
- Salary + Food allowance on food card
- Annual performance bonus
- Health insurance
