{"id":13212,"date":"2024-08-19T18:55:55","date_gmt":"2024-08-19T18:55:55","guid":{"rendered":"https:\/\/dev.hotelmoov.com\/terms-and-conditions\/"},"modified":"2026-07-08T10:54:50","modified_gmt":"2026-07-08T10:54:50","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/hotelmoov.com\/en\/termos-e-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13212\" class=\"elementor elementor-13212 elementor-11370\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a02e49c e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"a02e49c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-672ff8a elementor-icon-list--layout-inline elementor-align-left elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"672ff8a\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/hotelmoov.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/hotelmoov.com\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Homepage<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\/ Terms and Conditions<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-692a4fa e-flex e-con-boxed e-con e-parent\" data-id=\"692a4fa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35a34a3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"35a34a3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-736ac65 elementor-widget elementor-widget-text-editor\" data-id=\"736ac65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><em>(<\/em><em>Last updated on june 29, 2026<\/em><em>)<\/em><\/p><p style=\"text-align: justify;\"><b>I. Scope of Application<\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">These Terms and Conditions govern the contractual relationship established between the user (hereinafter referred to as the &#8220;Guest&#8221;) and the MOOV Hotels chain, taking effect from the moment a reservation is requested and ceasing at the end of the contracted accommodation period.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">In all matters not expressly regulated by these Terms and Conditions, applicable Portuguese law shall apply<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc586b7 elementor-widget elementor-widget-text-editor\" data-id=\"fc586b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><b>II. Formation of Contract<\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">1. Upon submission of an accommodation reservation request, the Guest will receive a quote from MOOV. Upon confirmation of the reservation, MOOV will issue the Guest a unique reservation code, which will serve as an identifier for stay management and check-in purposes.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">2. Reservations made through third parties &#8211; namely tour operators or online booking platforms &#8211; for any MOOV hotel unit will likewise result in the issuance of a reservation code, which may differ from the code issued directly by MOOV.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">3. Accommodation reservation requests are not binding on MOOV and do not constitute a contractual offer on its part. MOOV reserves the right to refuse to enter into a contract and to decline to provide accommodation, at its sole and absolute discretion, without the need to provide reasons.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">4. MOOV guarantees the Guest the availability of a room corresponding to the reserved category; however, the assignment of a specific unit within that category is not guaranteed<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19772d2 elementor-widget elementor-widget-text-editor\" data-id=\"19772d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><b>III. Reservation Types and Cancellation \/ No-Show Policies<\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">1. MOOV hotels offer three reservation types: Non-Guaranteed Reservation, Guaranteed Reservation, and Non-Refundable Reservation.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">2. Non-Guaranteed Reservation &#8211; Applicable to individual reservations of up to nine rooms, with no requirement for advance payment or credit card details at the time of booking. The reservation will automatically lapse if the Guest does not make a prepayment or provide a guarantee by 2 pm. on the day before the expected check-in date, at which point MOOV will be immediately entitled to make the room available for sale to third parties. The lapse of the reservation under these circumstances does not entitle the Guest to any compensation, indemnity, or refund of any kind.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">3. Guaranteed Reservation &#8211; Applicable to individual reservations of up to nine rooms, requiring the provision of valid credit card details as a guarantee, or full prepayment of the reserved accommodation.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">4. Regardless of the reservation type, reservations covering five to nine rooms are subject to full prepayment of the total amount due no later than fifteen days before the arrival date. Modification or free cancellation is not permitted for such reservations.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">5. Non-Refundable Reservation &#8211; A reservation type subject to immediate and full online payment at the time of confirmation, with no possibility of modification or free cancellation, regardless of when the request is made.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">6. Unless otherwise stipulated by special rates, non-refundable reservations, or reservations made through third-party operators, free cancellation is permitted until 2 pm. on the day before arrival. Where the Guest has made a prepayment, MOOV will refund the full amount paid, under the applicable conditions.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">7. Cancellation requested after the free cancellation deadline has expired will result in the application of the penalties set out in the relevant reservation confirmation, without prejudice to the immediate termination of the reservation. The same applies in cases of no-show, where the Guest has not cancelled within the free cancellation period<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b80e20b elementor-widget elementor-widget-text-editor\" data-id=\"b80e20b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">IV. Special Conditions Applicable to Group Reservations<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. A Group Reservation is defined as a reservation of ten or more rooms for guests staying together. In addition to the general obligations set out in these Terms and Conditions, the group is bound by the specific obligations contained in this clause.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. Upon acceptance of the reservation, the group representative will receive a detailed reservation confirmation containing, among other things, stay details &#8211; including check-in and check-out dates &#8211; applicable payment policies with respective deadlines and settlement methods, as well as specific cancellation and modification conditions. Any requests for cancellation or modification of the reservation are subject to strict compliance with the conditions set out in the relevant reservation confirmation.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. Group Reservations are, for all purposes, treated as Guaranteed Reservations and are subject to the corresponding provisions of these Terms and Conditions.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">4. The group representative is required to provide MOOV, prior to arrival at the hotel, with a complete list containing the identification and details of each guest in the group.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">5. At check-in, the group will be required to provide a security deposit, the amount of which will be communicated to the group representative at the time the quote and\/or reservation confirmation is sent. The deposit will be refunded using the same payment method used to provide it, following inspection of the accommodation at check-out, provided no damage or irregularities attributable to the group are found.<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-116dcb1 elementor-widget elementor-widget-text-editor\" data-id=\"116dcb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">V. Arrival and Departure<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. Where the Guest holds a confirmed reservation, MOOV will make available a room of the reserved category from the agreed arrival date. Where the Guest contracts accommodation directly at the hotel reception, a room of the desired category will be made available subject to availability at that time. Rooms are generally available from 2 p.m. on the check-in date.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">On the departure date, the Guest must vacate the room, in good condition and free of damage, by 12 p.m., the check-out deadline.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">Failure to comply with the check-out deadline will result in the immediate charge of a fee equivalent to the rate in effect for that day at the hotel in question. Remaining in the room beyond the deadline will be subject to hotel availability: if available, the Guest may remain in the room for the period corresponding to the fee charged; if unavailable, the Guest will be required to pay the applicable fee and vacate the room immediately<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6a0bd elementor-widget elementor-widget-text-editor\" data-id=\"4d6a0bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">VI. Animals<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. The introduction and presence of animals in MOOV hotel units in Portugal is expressly prohibited, except in cases provided for by law and upon presentation of appropriate supporting documentation.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">2. Failure to comply with the above will entitle MOOV to immediately terminate the contract, with the consequent obligation on the Guest to immediately vacate the premises, without entitlement to any refund of amounts paid for the contracted stay<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8662d elementor-widget elementor-widget-text-editor\" data-id=\"9c8662d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">VII. Terms of Use<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. At check-in, all guests are required to present a valid photographic identification document, legally accepted under applicable law.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. Unaccompanied minors &#8211; those not accompanied by their parents or legal guardians &#8211; must present an appropriate declaration issued for this purpose, as required by applicable Portuguese law.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. Check-in is not permitted for unaccompanied guests under the age of eighteen. Throughout the stay, guests under eighteen must remain under the supervision of the accompanying adult Guest.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">4. Stay management requires the mandatory indication of the reservation confirmation reference, regardless of whether it was issued directly by MOOV or by a third-party operator. Only management or information requests accompanied by a valid reference traceable in the reservation system of the relevant hotel will be considered valid. Reservations confirmed through third parties must be managed exclusively through those same third parties.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">5. MOOV hotels do not provide extra beds or cots. One child up to six years of age per room is permitted, provided the child is accompanied by two adults and shares the existing bed in the room.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">6. The hotel room is intended for the exclusive use of the persons named in the accommodation reservation and may not be used by third parties not identified therein.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">7. The Guest undertakes to use the room and the hotel&#8217;s common areas with due care and diligence, preserving their condition.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">8. The Guest undertakes to treat other guests with respect and consideration, and to comply with the hotel&#8217;s internal regulations, which, where posted, are deemed an integral part of the accommodation contract.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">9. The preparation of food in the room or any other area of the hotel premises &#8211; including using equipment brought by the Guest &#8211; is expressly prohibited.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">10. MOOV strongly recommends that guests do not keep valuables in the room or in vehicles parked in the MOOV car park, including, by way of example, jewellery, identification documents, and cash.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">11. MOOV provides an individual safe in all rooms for the storage of valuables, the use of which is the Guest&#8217;s sole responsibility.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">12. MOOV accepts no liability for theft, loss, or damage to valuables &#8211; including cash, jewellery, or other belongings &#8211; occurring in the hotel room or inside vehicles parked in the car park, except where such events are directly attributable to fault on the part of MOOV<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af8e1ef elementor-widget elementor-widget-text-editor\" data-id=\"af8e1ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><b><span lang=\"EN-GB\">VIII. Access to the Hotel Room by MOOV<\/span><\/b><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">MOOV and its staff are expressly authorised to access the Guest&#8217;s room during the stay for the purposes of cleaning, maintenance, repair, or other interventions necessary for the normal operation of the hotel, without such access constituting a breach of the agreed contractual conditions<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1de5ea5 elementor-widget elementor-widget-text-editor\" data-id=\"1de5ea5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">IX. Price of Stay and Other Charges<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. The price of the stay constitutes the consideration owed by the Guest for the provision and use of the hotel room for the period between the check-in and check-out dates.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. The applicable prices correspond to the amounts agreed between the parties or to the rates set out in the MOOV price list in force at the date of contract formation. MOOV reserves the right to adjust prices or introduce additional charges where required by law, in particular through the creation or amendment of taxes, tourist levies, or any other legally provided charges.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">3. All prices and amounts stated in these Terms and Conditions and in the accommodation contract are presented exclusive of VAT at the applicable legal rate, unless expressly stated otherwise<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5fae4c elementor-widget elementor-widget-text-editor\" data-id=\"d5fae4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">X. Payment Terms<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. Upon arrival at the hotel, the Guest must immediately pay the full amount due for the reservation, including any additional contracted services, regardless of the invoicing date. Upon confirmation of payment, MOOV will provide the Guest with the room access code, which will remain valid until the end of the contracted stay.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. The total price of the stay will be due and charged in full, regardless of whether the Guest makes actual use of the room during the reserved period.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. For the purposes of clause 1 above, additional services are defined as any services not expressly included in the accommodation contract that are used or contracted by the Guest during the stay, including parking in the hotel car park, breakfast, and other complementary services made available by the hotel.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">4. MOOV accepts payments in euros via the following methods: bank transfer, Maestro and Visa Electron debit cards, and Visa, Mastercard, and American Express credit cards. Payments by cheque or by any method not expressly listed in this clause will not be accepted<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p><p><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">5. When payments are made exclusively online, instantly, through a secure payment link, or directly at reception via a payment terminal, they are processed by a third-party payment service provider, Adyen N.V.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-963f96c elementor-widget elementor-widget-text-editor\" data-id=\"963f96c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">XI. Complaints Regarding Material Defects<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. The Guest must inspect the room upon arrival and immediately notify reception of any defects or non-conformities found.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. Defects or non-conformities arising during the stay must be reported to reception as soon as the Guest becomes aware of them, failing which they will not be taken into consideration for the purposes of MOOV&#8217;s liability.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. Where an actual defect in the room is confirmed, MOOV reserves the right to choose between repairing the defect or relocating the Guest to a room of equal or higher category than that contracted.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">4. For the purposes of this clause, only defects that objectively compromise the MOOV standard of service and quality will be considered relevant. MOOV will not be obliged to take any action in response to complaints of an irrelevant or manifestly unreasonable nature, or that do not affect the minimum level of contracted service.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">5. Where MOOV is unable to repair the defect or relocate the Guest to a room of equivalent or higher category, the Guest will be entitled to terminate the contract, with full reimbursement of the price paid for the accommodation; no further compensation or indemnity of any kind shall be owed<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6fdba elementor-widget elementor-widget-text-editor\" data-id=\"5b6fdba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">XII. MOOV&#8217;s Liability<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. MOOV shall only be liable to the Guest for damages or losses that directly and demonstrably result from fault on the part of MOOV or its staff in the course of their duties.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. MOOV accepts no liability for the loss, misrouting, or interception of data provided by the Guest in connection with the electronic transmission of payment data, except where such occurrences result from fault on the part of MOOV.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. MOOV accepts no liability for damages, injuries, or accidents occurring inside the room or in any other area of the hotel, except where such events directly result from fault on the part of MOOV.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">4. MOOV shall not be held liable for delays in making the room available where such delays result from a valid, duly justified reason that makes timely fulfilment of that obligation impossible or substantially difficult.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">5. For the purposes of the above, valid reasons include, by way of example, force majeure or fortuitous events, including strikes, blockades, natural disasters, as well as accidents or unforeseen occurrences in the room itself or on the hotel premises.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">6. MOOV accepts no liability for acts carried out by hotel staff when they are not performing their duties, duly identified and uniformed as company employees.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">7. MOOV accepts no liability for the non-fulfilment of ancillary obligations and shall not be held responsible for any resulting damages, whether direct or indirect.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">8. MOOV accepts no liability for acts or omissions attributable to other Guests of the hotel, even where such acts are capable of causing damage or loss to third parties. Damage caused by Guests to other guests or third parties is the sole responsibility of the person who caused it, and MOOV shall not be held liable on any grounds.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">9. In no event shall MOOV be held liable to the Guest for loss of profits or any indirect or consequential damages, even where resulting from a breach of a principal obligation<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b6d05 elementor-widget elementor-widget-text-editor\" data-id=\"61b6d05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">XIII. Duty to Notify<\/span><\/b><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">In the event of theft, property damage, fire, water damage, or any other occurrence capable of affecting the room or hotel premises, the Guest is required to immediately inform hotel staff and to provide all necessary cooperation to resolve the situation and minimise any damage<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71476ce elementor-widget elementor-widget-text-editor\" data-id=\"71476ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">XIV. Termination of the Accommodation Contract<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. MOOV reserves the right to terminate the accommodation contract if the Guest fails to pay the full amount due within the established deadline or fails to provide the required guarantee as agreed.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. The Guest may give notice of termination of the accommodation contract during the stay at any time; in such cases, no refund of amounts paid will be made. No modifications to the reservation are permitted after check-in.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. Either party may terminate the accommodation contract for just cause, by immediate notice to the other party.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">4. Without prejudice to the above, MOOV reserves the right to immediately terminate the accommodation contract for just cause in the following situations, by way of example: behaviour compromising the coexistence, peace, or hygiene of the establishment; intoxication by psychoactive substances or alcohol causing disruption to hotel operations; use of the room for unlawful purposes, including prostitution; offensive, threatening, or disrespectful conduct towards staff or other guests; disturbance of public order on hotel premises; history of fraudulent reservations or provision of false information; and damage to the room or hotel premises.<\/span><\/p><p><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">Termination of the contract under this clause results in the immediate obligation for the Guest to vacate the premises, without entitlement to any refund of amounts paid<\/span><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d30c9 elementor-widget elementor-widget-text-editor\" data-id=\"55d30c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span lang=\"EN-GB\">XV. Data Protection<\/span><\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">1. The Guest is informed that their personal data will be collected, stored, and processed by MOOV, and may be shared with associated companies and carefully selected service providers, in accordance with applicable data protection legislation \u2014 in particular the General Data Protection Regulation (GDPR) \u2014 for the following purposes: performance of the accommodation contract, provision of associated services, and the sending of commercial communications and proprietary advertising campaigns.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">2. The Guest expressly authorises MOOV to engage associated companies and selected service providers for the processing of their personal data, as well as to transfer such data to entities that provide the infrastructure necessary for its storage and processing, under the terms and for the purposes described above.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\">3. The Guest has the right to object at any time to the processing of their personal data for advertising or commercial communication purposes, by notifying MOOV in writing at <\/span><a href=\"mailto:rgpd@hotelmoov.com\"><span lang=\"EN-GB\">rgpd@hotelmoov.com<\/span><\/a><span lang=\"EN-GB\">.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-GB\" style=\"font-size: clamp(16px, 1.25vw, 20px);\">4. MOOV&#8217;s Privacy and Data Protection Policy, containing full information on data processing practices, the rights of data subjects, and how to exercise them, is available at <\/span><a style=\"font-size: clamp(16px, 1.25vw, 20px); background-color: #ffffff;\" href=\"http:\/\/www.hotelmoov.com\/rgpd\"><span lang=\"EN-GB\">www.hotelmoov.com\/rgpd<\/span><\/a><span lang=\"EN-GB\" style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-525e1e1 elementor-widget elementor-widget-text-editor\" data-id=\"525e1e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b><span lang=\"EN-GB\">XVI. General Provisions<\/span><\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-GB\">1. These Terms and Conditions constitute the complete regime applicable to the Guest&#8217;s stay at the hotel and use of the room, prevailing over any prior understandings or communications between the parties regarding the same subject matter.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-GB\">2. No verbal agreements have been entered into in connection with the accommodation contract. Any amendments or additions to the contract must be set out in a written document signed by both parties. In the case of a unilateral declaration, this must likewise be in writing and signed by the issuing party.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-GB\">3. MOOV reserves the right to engage third parties for the fulfilment of its obligations under the accommodation contract, while remaining fully responsible for the performance of those obligations in all cases.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">4. The invalidity or nullity of any provision of these Terms and Conditions shall not affect the validity and enforceability of the remaining provisions. The invalid or void provision shall be replaced by the valid provision that most closely reflects the commercial and legal intention of the parties or, where this is not possible, by the applicable default rule under Portuguese law governing the matter in question.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a584ffc elementor-widget elementor-widget-text-editor\" data-id=\"a584ffc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>TERMS AND CONDITIONS OF THE &#8220;MOOV GUEST CLUB&#8221; LOYALTY PROGRAMME<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><b>1. General Provisions<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">1.1. The Moov Guest Club is the loyalty programme of MOOV Hotels, designed to reward frequent guests through the award of progressive benefits associated with different loyalty tiers.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">1.2. Progression through programme tiers is determined exclusively by the accumulation of nights actually stayed, per reservation.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">1.3. In stays shared by two or more Moov Guest Club members, nights stayed may not be divided between the respective accounts.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">1.4. Programme benefits may not be combined with other discounts, promotions, or promotional codes.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">1.5. Benefits awarded to individual accounts are strictly personal and non-transferable.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ff9c98 elementor-widget elementor-widget-text-editor\" data-id=\"0ff9c98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>2. Eligibility<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">2.1. The Moov Guest Club is open to guests aged eighteen (18) or over who stay at MOOV Hotels in Portugal, whether in a personal capacity or as a representative of a corporate entity.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">2.2. Enrolment in the programme is free of charge and not subject to any fees.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f543514 elementor-widget elementor-widget-text-editor\" data-id=\"f543514\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>3. Points Accumulation<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">3.1. Points are accumulated exclusively on the basis of nights actually stayed, and are credited to the member&#8217;s account upon completion of each night.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">3.2. Each night stayed corresponds to one point, regardless of the number of rooms booked or the number of occupants.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">3.3. Cancelled reservations or no-shows do not entitle the member to points accumulation.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">3.4. Only stays enjoyed by the individual account holder, or associated with the corresponding corporate registration, will be counted for points accumulation purposes.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">3.5. Under corporate accounts, nights stayed by the entity&#8217;s employees \u2014 where the reservation was made through the corporate account \u2014 will be added to the corporate account, regardless of which employee used the stay.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">3.6. Points will be credited to the member&#8217;s account after check-out.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241ba7f elementor-widget elementor-widget-text-editor\" data-id=\"241ba7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>4. Loyalty Tiers<\/b><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">4.1. The Moov Guest Club comprises the following tiers, determined by total accumulated points:<\/span><\/p><p style=\"text-align: justify;\"><span style=\"background-color: transparent;\">&#8211;\u00a0<\/span><b style=\"background-color: transparent;\">Silver:<\/b><span lang=\"EN-US\" style=\"background-color: transparent;\"> from one to fourteen points;<\/span><\/p><p style=\"text-align: justify;\"><span style=\"background-color: transparent;\">&#8211;\u00a0<\/span><b style=\"background-color: transparent;\">Gold:<\/b><span lang=\"EN-US\" style=\"background-color: transparent;\"> from fifteen to twenty-nine points;<\/span><\/p><p style=\"text-align: justify;\"><span style=\"background-color: transparent;\">&#8211;\u00a0<\/span><b style=\"background-color: transparent;\">Platinum:<\/b><span lang=\"EN-US\" style=\"background-color: transparent;\"> from thirty points onwards.<\/span><\/p><p style=\"text-align: justify;\"><span lang=\"EN-US\">4.2. Tier progression occurs automatically once the member reaches the number of points corresponding to the next tier.<\/span><\/p><p style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">4.3. The Welcome Kit will be delivered to the individual member upon tier progression. For corporate accounts, the provisions of Clause 7 apply.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3527375 elementor-widget elementor-widget-text-editor\" data-id=\"3527375\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>5. Platinum Tier Benefits<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">5.1. Upon progression to the Platinum tier, individual members are entitled to one complimentary night&#8217;s accommodation, to be enjoyed on the immediately following stay.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">5.2. The complimentary night referred to above is subject to hotel availability and the conditions in force at the time of booking.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">5.3. The complimentary night may not be converted into cash or transferred to third parties.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d8cd3 elementor-widget elementor-widget-text-editor\" data-id=\"36d8cd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>6. Status Validity<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">6.1. Moov Guest Club membership is valid for twelve months from the date of enrolment and renews automatically for successive equal periods.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">6.2. If the member does not complete any reservation during the current validity period, an automatic tier downgrade will occur in accordance with the programme&#8217;s defined rules.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8614a18 elementor-widget elementor-widget-text-editor\" data-id=\"8614a18\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>7. Corporate Accounts<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">7.1. Corporate enrolment is carried out by the entity&#8217;s responsible representative, by completing the company details in the client area, so that all reservations made by employees are associated with the corresponding corporate account.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">7.2. Programme benefits are awarded to the corporate entity. Corporate accounts do not have access to benefits available to individual members, namely the birthday voucher, Welcome Kit, and complimentary Platinum night.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">7.3. Benefits awarded under corporate accounts may not be transferred, sold, or used by third parties not authorised by the entity Endutex Hot\u00e9is, Soc. Unip., Lda.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89471da elementor-widget elementor-widget-text-editor\" data-id=\"89471da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>8. Programme Amendments<\/b><\/p><p class=\"MsoNormal\"><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">MOOV reserves the right to amend, suspend, or terminate the Moov Guest Club, as well as its terms, tiers, or benefits, at any time, with prior notice to members wherever this is possible and reasonable in the circumstances.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c3a31d elementor-widget elementor-widget-text-editor\" data-id=\"3c3a31d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>9. Cancellation of Membership<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">9.1. An individual member may request cancellation of their membership at any time, free of charge.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">9.2. The representative responsible for the corporate account may request cancellation of the entity&#8217;s membership on the same basis.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: clamp(16px, 1.25vw, 20px);\">9.3. Cancellation of membership results in the immediate and permanent loss of all accumulated points and associated benefits, with no entitlement to any compensation or refund.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd16774 elementor-widget elementor-widget-text-editor\" data-id=\"dd16774\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>10. Communications to Members<\/b><\/p><p class=\"MsoNormal\"><span style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">Communications addressed to Moov Guest Club members may be sent via the following channels, which are subject to change upon prior notice: SMS; electronic mail (e-mail); Newsletter (via e-mail).<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-072f619 elementor-widget elementor-widget-text-editor\" data-id=\"072f619\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>11. Personal Data Protection<\/b><\/p><p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">The personal and corporate data of members will be processed in accordance with applicable personal data protection legislation, in particular the General Data Protection Regulation (GDPR) and other applicable national legislation. For detailed information on data processing practices, please consult the Privacy Policy available at <\/span><a style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px); background-color: #ffffff;\" href=\"http:\/\/www.hotelmoov.com\/rgpd\/\">www.hotelmoov.com\/rgpd\/<\/a><span lang=\"EN-US\" style=\"text-align: justify; font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12e75a2 elementor-widget elementor-widget-text-editor\" data-id=\"12e75a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b>12. Final Provisions<\/b><\/p>\n<p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">12.1. Participation in the Moov Guest Club implies full and unconditional acceptance of these Terms and Conditions.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\">12.2. In all matters not expressly regulated by these Terms and Conditions, applicable Portuguese law shall apply.<\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: clamp(16px, 1.25vw, 20px);\">12.3. For any questions relating to the programme, members may contact MOOV through the communication channels available at <\/span><a href=\"http:\/\/www.hotelmoov.com\/\" style=\"font-size: clamp(16px, 1.25vw, 20px); background-color: rgb(255, 255, 255);\">www.hotelmoov.com<\/a><span lang=\"EN-US\" style=\"font-size: clamp(16px, 1.25vw, 20px);\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Homepage (Last updated on june 29, 2026) I. Scope of Application These Terms and Conditions govern the contractual relationship established between the user (hereinafter referred to as the &#8220;Guest&#8221;) and the MOOV Hotels chain, taking effect from the moment a reservation is requested and ceasing at the end of the contracted accommodation period. In all [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13212","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/pages\/13212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/comments?post=13212"}],"version-history":[{"count":20,"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/pages\/13212\/revisions"}],"predecessor-version":[{"id":29611,"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/pages\/13212\/revisions\/29611"}],"wp:attachment":[{"href":"https:\/\/hotelmoov.com\/en\/wp-json\/wp\/v2\/media?parent=13212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}